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DEVELOPING A DISABILITY MANAGEMENT POLICY Employers are required to ensure they have appropriate policies and procedures in place to avoid discrimination at all organisational levels. This section is designed to provide advice and insight into good practice; encouraging continual development of reasonable adjustment policy to be fully inclusive of all disabilities. Without an effective policy, managers can make assumptions based on incorrect information leading to inappropriate action; this can have a lasting negative impact on performance and working relationships. By ensuring awareness of disability management is communicated across an organization, managers can also increase productivity and organisational well-being. Significant benefits will occur when the organization accepts disability management as an accepted way of doing business, including: • Reduced absenteeism due to a happier, supported workforce • Reduced incidence and duration of primary or secondary symptoms as initial difficulties are addressed and resolved • Reduced risk of complaints or tribunals as disability is managed in an objective and consistent format • Reduced replacement training and overall costs as staff are retained Designing and implementing a Disability Management Policy offers clear benefits. An effective disability management policy will cover: • Recruitment and retention • Understanding disability • Guidance for managers • Standardising referral pathways • Managing reasonable adjustment